Maximise guest satisfaction, optimise maintenance workflows, and reduce costs with intelligent property management designed specifically for hotels, resorts, and hospitality venues across the United Kingdom.
Complete property maintenance platform
Real-time facility monitoring
Automated scheduling
Digital management
Performance insights
Complete maintenance management tools designed specifically for hotels, resorts, restaurants, and hospitality venues across the United Kingdom
Customisable checklists for guest rooms, kitchens, HVAC systems, swimming pools, and common areas.
Schedule maintenance based on time intervals, usage patterns, or seasonal requirements.
Create, assign, and track guest requests with priority levels and real-time completion tracking.
Maintain compliance with EHO requirements, fire safety regulations, and hospitality standards.
Monitor guest feedback, response times, and service quality metrics in real-time.
Empower staff with mobile access to work orders, inspection forms, and property records.
MOBILE SOLUTION
Equip your hospitality staff with a mobile app designed for seamless property management:
For Staff & Housekeeping Teams
Complete inspections on-site
Equipment logs & records
Report issues & requests instantly
Photos, signatures & notes
Make data-driven decisions with comprehensive hospitality performance analytics:
Property & Guest Insights
Real-time status & schedules
Scoring & response time analysis
Performance & efficiency metrics
Maintenance & issue notifications
Deep asset management supporting property-wide tracking across all areas—guest rooms, restaurants, leisure facilities, and back-of-house operations:
Complete Venue Management
Beds, bathrooms, TVs, air con
Kitchens, restaurants, bars
Pools, spas, gyms, saunas
Lifts, HVAC, fire safety
Pre-configured inspection templates ensure compliance with UK hospitality safety regulations:
Audit-Ready Documentation
Kitchens, rooms, pools, leisure
Food safety digital documentation
Timestamps, photos, digital signatures
Fire, Legionella, gas safety reports
Improve guest satisfaction scores by 50% through faster response times and proactive property maintenance.
Stay compliant with EHO, fire safety, and hospitality standards through automated documentation and inspection records.
Cut property maintenance costs by 35% through preventive strategies and efficient contractor coordination.
A boutique hotel group with 320 rooms across 4 properties increased guest satisfaction scores by 48% and reduced maintenance costs by 32% after implementing Oxmaint's hospitality management platform, saving over £235,000 annually.
Maintenance costs with Oxmaint
Annual cost reduction with Oxmaint
Perfect food hygiene compliance record
"Oxmaint transformed our property operations. Guest request response time dropped from 2 hours to under 20 minutes, and maintenance complaints decreased by 70%. The mobile app is perfect for our housekeeping staff, and compliance tracking helped us achieve a 5-star EHO rating."
Hotel Operations Manager
Boutique Hotel Group - 320 rooms based in the Cotswolds
"The preventive maintenance scheduling is outstanding. We extended our kitchen equipment lifespan by 6 years and improved our TripAdvisor scores to 4.8 stars. The cost tracking keeps us on budget, and the audit trail made our EHO inspection completely seamless."
Resort General Manager
Coastal Resort - 450 rooms in Cornwall
Oxmaint supports the complete range of hospitality venues including hotels (from boutique hotels to large chains), resorts and spas, bed and breakfasts, restaurants and cafes, pubs and bars, leisure centres and gyms, conference and events venues, holiday parks, and serviced apartments. Our asset hierarchy supports tracking from property-wide down to individual room fixtures, kitchen equipment, and leisure facilities.
Oxmaint helps hospitality venues prepare for Environmental Health Officer inspections through comprehensive documentation and audit trails. The system includes food hygiene checklists aligned with HACCP principles, equipment temperature monitoring records, cleaning schedules with sign-offs, and pest control documentation. Reports can be generated instantly showing your food safety management system, cleaning records, and staff training—exactly what EHOs need to see for a high food hygiene rating.
Yes, Oxmaint can integrate with your guest-facing systems to capture maintenance requests. Front desk staff can log guest requests directly into the system, which are automatically routed to the appropriate team. The system tracks response times and completion, helping you meet guest expectations and improve satisfaction scores. You can also use QR codes in rooms for guests to report issues directly.
Yes, Oxmaint includes comprehensive fire safety and Legionella compliance tracking. The system schedules and documents fire alarm testing, emergency lighting checks, fire door inspections, and extinguisher servicing. For Legionella, we track water temperature monitoring, showerhead descaling, tank inspections, and flushing schedules. All records are maintained for regulatory inspections and insurance purposes.
Yes, Oxmaint provides API-based integration capabilities for connecting with popular property management systems used in UK hospitality. This enables synchronisation of room status, occupancy data, and guest requests. We also integrate with accounting systems like Xero and Sage for cost tracking, and with booking platforms to coordinate maintenance around reservations.
Join leading UK hospitality managers who trust Oxmaint to optimise their property maintenance and maximise guest satisfaction across hotels, resorts, and leisure venues.